Retail Customers

Important Notice for Retail Purchases

If you purchase a product or service from one of our advertising partners featured on this site, please note that any customer service questions, exchanges, or returns must be handled directly through that retailer. Each partner has its own policies and procedures for returns, so be sure to consult their specific guidelines. 

Bonvera Membership & Subscription Services

Please be aware that Bonvera memberships and subscription services are non-refundable. However, you may cancel your service at any time by submitting a request in your Bonvera back office. We appreciate your understanding and are here to help if you have any additional questions!